Track the industry
Follow the policy, payer, workforce, technology, transaction, and market developments shaping home care.
News · Context · ImplicationsFor people who run, support, and build home care
Know what changed. See what matters. Run home care better.
My Care Operator brings together home care industry news, practical Medicaid operating resources, and plain-language guidance for owners, administrators, operations teams, and revenue leaders.
HomeCare Weekly Pulse is delivered every Monday to 15,000 home care professionals.
Built for
Agency owners
Administrators
Operations teams
Revenue leaders
Industry partners
The job of My Care Operator
Turn a complicated industry into useful information and practical action.
Home care leaders do not need more noise. They need the developments worth watching, a clearer view of operational risk, and tools they can put to work.
Make Medicaid clearer
Translate state programs, managed care, EVV, authorization, documentation, and payer complexity into plain operating language.
Programs · Payers · RequirementsStrengthen execution
Use practical controls, checkpoints, ownership, and escalation paths to reduce rework, denials, delayed cash, and avoidable risk.
Workflow · Ownership · PreventionThe flagship publication
HomeCare Weekly Pulse: start Monday knowing what changed.
A focused home care industry briefing covering Medicaid, payer, EVV, enrollment, authorization, eligibility, and the operator implications worth your attention.
Every Monday
15,000 recipients
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My Care OperatorHomeCare Weekly Pulse
The lead
Virginia is ending the live-in caregiver EVV exemption October 1.
Virginia EVV is the big change. Also: Texas respite billing, Florida and Michigan cutovers, Indiana enrollment paperwork, and a free MCO Denial Snapshot.
Free resourceMCO is offering the Denial Snapshot free to agencies for the first time.
State pulseMichigan, Illinois, Florida, Virginia, Texas, Ohio, Pennsylvania, Indiana, Massachusetts, and Oregon.
Lead actionFind every Virginia live-in caregiver case and test the EVV method before October 1.
New free operator resource
See where denied and unresolved dollars are actually concentrated.
For the first time, My Care Operator is offering the Denial Snapshot free to agencies. Fill out a short interest form and Julio will call you first. If the Snapshot makes sense, we’ll explain the secure next step.
What the Snapshot is for
A simple first look at recent remittance activity and current A/R.
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See which payers are driving denials.
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See the common denial reasons and larger dollar concentrations.
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See what still appears unresolved.
No claim files or PHI are uploaded on the public form.
Free operator resource
The Medicaid Revenue Leak Checklist
Walk your current process from EVV through payment and identify the gaps most likely to create denials, delayed cash, and preventable rework.
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Review EVV, authorizations, eligibility, MCO workflow, billing controls, and denial tracking.
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Evaluate how the agency operates today—not how the process is supposed to work.
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Start with the unchecked controls that touch the greatest number of claims.
HCRI
Professional education and certificationHome Care Revenue Institute
When information is not enough
Build the competency behind a reliable Medicaid revenue operation.
The Home Care Revenue Institute provides structured education for revenue professionals and agency teams, plus HCRS™ certification for individuals responsible for Medicaid HCBS/LTSS revenue operations.
MCO informs the operator→HCRI builds professional competency
Press & industry coverage
Conference credentials, interviews, news tips, announcements, and event coverage.
My Care Operator covers the business and operation of home care and publishes HomeCare Weekly Pulse every Monday to a distribution of 15,000 home care professionals.