The operating resource for Medicaid home care
State-specific resources, a private operator community, live sessions, and plain-language regulatory updates — built for the operators running Medicaid home care agencies every day.
The problem
Medicaid regulations change constantly. MCO rules shift without notice. EVV enforcement tightens every quarter. Most operators find out something changed after it costs them money.
The 85% compliance threshold. The override trap. The telephony backup nobody told you to configure. You find out when the denial hits.
State Medicaid bulletins come out without warning. By the time most operators hear about a change, they've already submitted claims under the old rules.
Each MCO has its own prior auth portal, timely filing window, and denial appeal process. Treating them all the same is a billing error waiting to happen.
The information that would fix your billing problem exists. Paying $300 an hour to get to it isn't sustainable for a small agency.
What's inside
My Care Operator is a $100/month membership that gives you the operational intelligence to run a tighter, more compliant, better-paid agency.
Licensing guides, EVV checklists, billing audit templates, PA trackers, and waiver quick references — organized by your state. Updated when rules change.
Operators in all eight states navigating the same problems you are. Real questions, real answers. No vendors. No consultants selling something.
Monthly live Q&A sessions. Bring your real operational problems and we work through them together. Recordings available for every session.
Every Monday, plain-language updates across all eight states. What changed, when it takes effect, what you need to do. The week it happens — not months later.
Eight states
Every resource is state-specific. No generic advice. No content built for a state you're not in.
PathWays split, Medicare enrollment deadline, Sandata EVV
Cardinal Care, CCC Plus, HHAeXchange, PRSS enrollment
PCG enrollment, Sandata hard enforcement, PASSPORT
Tailored Care Management, NCTracks, HHAeXchange hard launch
MO HealthNet, Sandata EAS soft launch, ADW and SFCW
SMMC-LTC, AHCA 85% EVV threshold, HHAeXchange FFS
CCSP, NOW/COMP waivers, CMO Plus, non-expansion state
STAR+PLUS, CFC, TMHP, PDPM billing update, HHAeXchange
Simple pricing
Every plan includes full access to all resources, live sessions, the operator community, and weekly regulatory updates across all eight states.
One recovered denial pays for six months of membership.
Month-to-month. Cancel anytime.
⚡ Founding spots — first come, first served
Join operators across Indiana, Virginia, Ohio, North Carolina, Missouri, Florida, Georgia, and Texas who are running tighter, more compliant, better-paid agencies.
Join My Care Operator →$100/month · No contract · Cancel anytime
Who built this
I spent years on the inside of the home care software industry. Not running agencies — working alongside them. Watching operators navigate EVV denials, MCO authorization nightmares, and regulatory changes nobody warned them about in time.
I watched agency owners who built something real from nothing try to figure it all out without the resources they deserved. The information they needed existed. Getting to it cost too much.
My Care Operator is the resource I kept wishing existed. State-specific. Plain-language. Built by someone who knows how these systems actually work — and who is on your side.