Track the industry
Follow the policy, payer, workforce, technology, transaction, and market developments shaping home care.
News · Context · ImplicationsFor people who run, support, and build home care
Know what changed. See what matters. Run home care better.
My Care Operator brings together home care industry news, practical Medicaid operating resources, and plain-language guidance for owners, administrators, operations teams, and revenue leaders.
HomeCare Weekly Pulse is delivered every Monday to 15,000 home care professionals.
Built for
Agency owners
Administrators
Operations teams
Revenue leaders
Industry partners
The job of My Care Operator
Turn a complicated industry into useful information and practical action.
Home care leaders do not need more noise. They need the developments worth watching, a clearer view of operational risk, and tools they can put to work.
Make Medicaid clearer
Translate state programs, managed care, EVV, authorization, documentation, and payer complexity into plain operating language.
Programs · Payers · RequirementsStrengthen execution
Use practical controls, checkpoints, ownership, and escalation paths to reduce rework, denials, delayed cash, and avoidable risk.
Workflow · Ownership · PreventionThe flagship publication
HomeCare Weekly Pulse: start Monday knowing what changed.
A focused home care industry briefing covering Medicaid, payer, EVV, enrollment, authorization, eligibility, and the operator implications worth your attention.
Every Monday
15,000 recipients
Free to subscribe
My Care OperatorHomeCare Weekly Pulse
The lead
The denial code is the last event—not the first.
A denial code is a signal, not a root cause. Diagnose the earliest failure before you correct, resubmit or appeal.
Field guideSix diagnostic steps and three worked examples for choosing the right remedy.
State pulseMichigan, Illinois, Florida, Virginia, Texas, Ohio, and Pennsylvania program lanes.
Control planRead, verify, diagnose, choose, document, and prevent.
Free operator resource
The Medicaid Revenue Leak Checklist
Walk your current process from EVV through payment and identify the gaps most likely to create denials, delayed cash, and preventable rework.
✓
Review EVV, authorizations, eligibility, MCO workflow, billing controls, and denial tracking.
✓
Evaluate how the agency operates today—not how the process is supposed to work.
✓
Start with the unchecked controls that touch the greatest number of claims.
HCRI
Professional education and certificationHome Care Revenue Institute
When information is not enough
Build the competency behind a reliable Medicaid revenue operation.
The Home Care Revenue Institute provides structured education for revenue professionals and agency teams, plus HCRS™ certification for individuals responsible for Medicaid HCBS/LTSS revenue operations.
MCO informs the operator→HCRI builds professional competency
Press & industry coverage
Conference credentials, interviews, news tips, announcements, and event coverage.
My Care Operator covers the business and operation of home care and publishes HomeCare Weekly Pulse every Monday to a distribution of 15,000 home care professionals.